This month - All remote jobs
  • Wikimedia Foundation, Inc.

    Summary:

    Come work within the Technology department at the Wikimedia Foundation! We are administering a public OpenStack cloud (Infrastructure as a Service) with a modern Platform as a Service (Kubernetes) running on it. We are dedicated to supporting developers within and outside of the Wikimedia Foundation. Candidates need to be comfortable sharing ideas, providing guidance, following instructions, mentoring volunteers, and communicating in public and asynchronous ways (mailing lists/forums/irc). Our team works remotely and so can you!

    Responsibilities:

    • Perform day-to-day operational tasks on Wikimedia’s Cloud Services infrastructure (deployment, maintenance, configuration, troubleshooting)
    • Support volunteer and staff developers using Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) products
    • Assist in the architectural design of new services and making them operate at scale
    • Assist in or lead incident response, diagnosis and followup on system outages or alerts across our stack
    • On-call support and off-hours coverage in a 24x7 environment

    Qualifications:

    • Mid to senior level engineering mindset and experience in Linux ecosystems
    • Experience offering first line technical support to peers and/or customers
    • Solid development history with interpreted languages (Python preferred)
    • Capable of explaining the basic operations of TCP/IP networks
    • Experience operating an elastic computing environment for customers (OpenStack, Cloudstack, …)
    • Experience running Docker and/or container technologies in a production environment
    • Demonstrable experience developing and debugging web applications
    • Experience using a configuration management platform such as Puppet
    • Strong verbal and written proficiency with the English language
    • Bachelor's degree or equivalent in work experience

    Pluses:

    • Experience interacting with open source software projects and communities
    • Experience with Kubernetes, Docker Swarm, Mesos, or similar container orchestration platforms
    • Experience with Golang
    • Ceph or other storage management experience
    • Low level systems troubleshooting and debugging skills (CPU/memory profiling, C/C++ experience, in-depth Linux knowledge)

    The Wikimedia Foundation is… 

    …the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

    The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply

    U.S. Benefits & Perks*

    • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)

    • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more

    • The 401(k) retirement plan offers matched contributions at 4% of annual salary

    • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.

    • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.

    • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program

    • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses

    • Telecommuting and flexible work schedules available

    • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax

    • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

    *Eligible international workers' benefits are specific to their location and dependent on their employer of record

    More information

    Wikimedia Foundation website

    Wikimedia Foundation blog

    Annual Report - 2017

    Wikimedia 2030

  • Wikimedia Foundation, Inc.

    Summary

    The Wikimedia Foundation is growing its Machine learning efforts. This an opportunity to be part of the team that builds and maintain machine learning technologies to empower millions of users – readers, contributors, and donors – who contribute to Wikipedia and its sister projects on a daily basis. We address process inefficiencies with machine learning technologies, we design and test new technology, we produce empirical insights, and we publish and present research of the intersection of technology and culture. We are strongly committed to principles of transparency, privacy, and collaboration. We use free and open source technology and we collaborate with external researchers and our volunteer community.

    We are looking for an experienced Engineering Manager to help build features that enable our communities to achieve our Vision: a world in which every single human being can freely share in the sum of all knowledge. As an Engineering Manager, you will support engineers building features, products, and services used by hundreds of millions of people around the world. This is an opportunity to do good while improving one of the best known sites in the world.

    We’d like you to do these things:   

    • Partner closely with other teams and departments across the Wikimedia Foundation to define and experiment with machine learning products. These could be brand new feature offerings in Wikipedia or augmentation of existing workflows.
    • Review and advice in code changes made by team.
    • Represent team members within the organization and Wikimedia community.
    • Support and coach your team members in the development of their career paths.
    • Recruit and hire new team members.

    We’d like you to have these skills:

    • Multiple years of experience in leading software engineering teams and managing complex projects.
    • Practical experience with machine learning, natural language processing or information retrieval in products that have been launched to production.
    • Excellent analytical and problem solving skills. Familiarity with statistics.
    • Significant experience working with data infrastructure and distributed systems at scale.
    • Experience with both scripting and compiled languages in a Linux/Unix server environment, some of: Python, PHP, Java, Javascript, C, Scala
    • Excellent verbal and written communication skills
    • BS in Computer Science or other relevant technical field or the equivalent in related work experience.

    And it would be even more awesome if you have this:

    • Previous experience working on a large, mature, open source project
    • Experience working with a geographically distributed software engineering team
    • Experience with open source software development
    • Contributing to the Wikipedia or Wikimedia project communities

    Show us your stuff! If you have any existing open source software that you or teams you have lead have  developed (these could be your own software or patches to other packages), please share the URLs for the source. Links to GitHub,GitLab, BitBucket, Presi, YouTube, Medium, etc. are especially useful.

    The Wikimedia Foundation is… 

    …the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

    The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply

    U.S. Benefits & Perks*

    • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
    • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
    • The 401(k) retirement plan offers matched contributions at 4% of annual salary
    • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
    • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
    • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
    • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
    • Telecommuting and flexible work schedules available
    • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
    • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

    *Eligible international workers' benefits are specific to their location and dependent on their employer of record

    More information

    Wikimedia Foundation website

    Wikimedia Foundation blog

    Annual Report - 2017

    Wikimedia 2030

Older - All remote jobs
  • Wikimedia Foundation, Inc.
    PROBABLY NO LONGER AVAILABLE.

    Location: San Francisco, CA or Remote

    Summary

    We are looking for a Site Reliability Engineer to directly support our application platform serving the world’s favorite encyclopædia to millions of people around the globe. Wikipedia and its sister projects are powered strictly by Free and Open Source software with MediaWiki in its core surrounded by an ecosystem of microservices in PHP, NodeJS, Python, Go and Java.

    We are a distributed and diverse team of engineers with a drive to explore, experiment and embrace new technologies. During the past few years we have been transitioning our platform from a monolith to a hybrid, microservices architecture, and started migrating our microservices onto Kubernetes. We’ve adopted Elastic Stack and Prometheus as our de facto logging and monitoring platforms and are improving our automation (we ❤️ automation).

    If you find what we do interesting, if you are up to the challenge of improving the reliability and delivery of one of the Internet’s top 10 websites, and you enjoy the idea of working with a globally distributed team, you might be just the person we need. Come as you are!

    Responsibilities

    • Ensure smooth and reliable operation of the MediaWiki application platform, the surrounding ecosystem of microservices, and their dependencies (Memcached, Redis, Kafka, etcd, …)

    • Perform platform transformations and migrations towards modernized infrastructure (HHVM to Zend PHP7, bare metal deployments to Kubernetes clusters, active/active multi-data center support, etc.)

    • Bring your creativity to improve our current infrastructure and introduce new automation where needed

    • Support new code/feature deployments when required

    • Troubleshoot, debug and follow-up on emerging issues in our application stack and its surroundings

    • Perform day-to-day operational/DevOps tasks on Wikimedia’s wider public facing infrastructure (deployment, maintenance, configuration, troubleshooting), as well as reduction of manual, repetitive, automatable tasks (toil).

    • Implement and utilize configuration management and deployment tools (Puppet, Kubernetes)

    • Assist in the architectural design of new services and making them operate at scale

    • Monitoring of systems, services and service clusters, optimization of performance and resource utilization

    • Incident response, diagnosis and follow-up on system outages or alerts across Wikimedia’s production infrastructure

    • Share our values and work in accordance with them

    Qualifications

    • 3+ years experience in an SRE/Operations/DevOps role as part of a team
    • Experience in supporting complex web applications running highly available and high traffic infrastructure based on Linux
    • Comfortable with configuration management and orchestration tools (Puppet, Ansible, Chef, SaltStack, etc.), and modern observability infrastructure (monitoring, metrics and logging)
    • Aptitude for automation and streamlining of tasks
    • Comfortable with shell and scripting languages used in an SRE/Operations engineering context (e.g. Python, Go, Bash, Ruby, etc.)
    • Good understanding of Linux/Unix fundamentals and debugging skills
    • Strong English language skills and ability to work independently, as an effective part of a globally distributed team
    • B.S. or M.S. in Computer Science or equivalent in related work experience

    Pluses

    • Experience managing MediaWiki installations is a major plus
    • Track record of open source contributions is highly appreciated
    • Experience running PHP/LAMP stack applications is a plus, especially in geographically distributed environments
    • Familiarity  with modern distributed container cluster management systems (Kubernetes, Docker Swarm, Mesos, …)
    • Low level systems troubleshooting and debugging (CPU/memory profiling, C/C++ experience, in-depth Linux knowledge)
    • Experience with advanced distributed storage and database systems (Swift, Ceph, Cassandra, etc.)
    • Familiarity with RFC2549 or similar protocols

    The Wikimedia Foundation is… 

    …the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

    The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply

    U.S. Benefits & Perks*

    • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
    • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
    • The 401(k) retirement plan offers matched contributions at 4% of annual salary
    • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
    • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
    • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
    • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
    • Telecommuting and flexible work schedules available
    • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
    • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

    *Eligible international workers' benefits are specific to their location and dependent on their employer of record

    More information

    Wikimedia Foundation website

    Wikimedia Foundation blog

    Annual Report - 2017

    Wikimedia 2030

  • Wikimedia Foundation, Inc.
    PROBABLY NO LONGER AVAILABLE.

    Location: Remote 

    The Scoring Platform team builds and maintains machine learning technologies to empower millions of users – readers, contributors, and donors – who contribute to Wikipedia and its sister projects on a daily basis.  We address process inefficiencies with machine learning technologies, we design and test new technology, we produce empirical insights, and we publish and present research of the intersection of technology and culture. We are strongly committed to principles of transparency, privacy and collaboration.  We use free and open source technology and we collaborate with researchers in the industry and academia.

    As a Senior Software Engineer of the Scoring Platform team, you will help us build and scale our machine prediction service, train new machine learning models, and implement other data-intensive applications. You’ll travel to conferences to interact with researchers and volunteer contributors to Wikimedia Projects. You’ll translate abstractions from current research and volunteers needs into concrete technologies and we’ll learn about the impacts of those technologies together.

    As a senior software engineer, we’d like you to do these things:

    • Be responsible for research, design, and implementation of Scoring Platform’s data intensive infrastructure and APIs
    • Collaborate with researchers and product managers to bring forward foundational technologies for new products
    • Coordinate and communicate with other members of the Wikimedia engineering teams on relevant projects
    • Organize internal documentation efforts and mentor other staff in various aspects of Scoring Platform infrastructure and services
    • Work in coordination with volunteer developers, editors, and researchers to understand their needs.
    • Share our values, respect our code of conduct, adhere to our team norms, and work in accordance with all three

    Experience we’d like you to bring to the table:

    • Senior level engineering mindset and strong experience in Linux ecosystems
    • Real world experience writing horizontally scalable web applications
    • Experience with web programming languages (PHP, Javascript, Python, etc.)
    • Understanding or willingness to learn basic statistics, machine learning, and/or data analysis techniques.
    • Demonstrable experience developing and debugging web applications
    • Strong verbal and written proficiency with the English language
    • BS, MS, or PhD in Computer Science, Mathematics, Information science, or equivalent work experience

    And it would be even more awesome if you have any experience with any of these:

    • Experience participating in open source software projects and communities
    • Familiarity with scientific computing libraries in Python or R.
    • Experience with web UI development (Javascript, HTML, CSS)
    • Experience working with collaborating in online spaces (chatrooms, web forums, etc.)

    The Wikimedia Foundation is… 

    …the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

    The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply

    U.S. Benefits & Perks*

    • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
    • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
    • The 401(k) retirement plan offers matched contributions at 4% of annual salary
    • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
    • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
    • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
    • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
    • Telecommuting and flexible work schedules available
    • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
    • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

    *Eligible international workers' benefits are specific to their location and dependent on their employer of record

    More information

    Wikimedia Foundation website

    Wikimedia Foundation blog

    Annual Report - 2017

    Wikimedia 2030

  • Wikimedia Foundation, Inc.
    PROBABLY NO LONGER AVAILABLE.

    Summary

    Wikimedia's goal is to provide every single person with the sum of all human knowledge and MariaDB/MySQL is how we store it. You will be joining a small mission driven team of talented highly experienced engineers.  As one of the most highly trafficked sites, there is literally nowhere else serving as many page views per engineer. As a Database Architect at the Wikimedia Foundation, you will be responsible for the architecture, design, availability and performance of our database infrastructure in a globally distributed infrastructure. You will work together with our developers and SREs on optimizing queries, schema design and coming up with a data strategy. This is a unique opportunity to have a huge impact.  Our work is important, and it’s used by hundreds of millions of people.

    Responsibilities

    • Drive research, architecture, design, and implementation of Wikimedia persistent data storage & query infrastructure
    • Coordinate and consult with and communicate with other members of the Wikimedia engineering teams on data and query design for MediaWiki & associated services and projects
    • Be part of the team that is responsible for database performance tuning, high availability, backups, and general optimization.
    • Lead internal documentation efforts, mentor other staff in various aspects of Wikimedia infrastructure and services and lead by setting the example
    • Lead incident response, diagnosis and follow-up on system outages or alerts across Wikimedia’s production infrastructure
    • Share our values and work in accordance with them

    Qualifications

    • Deep knowledge of database storage concepts and working experience with storage systems, architectures and concepts
    • Advanced level of experience with MariaDB or MySQL database administration and replication topologies at scale
    • In-depth knowledge of SQL and optimization of queries
    • Strong programming language skills and experience designing and developing software using relational databases at large scale
    • 5+ years experience in an DBA/SRE/Operations/DevOps role as part of a team
    • Advanced knowledge of Linux and IO/data storage internals and troubleshooting
    • Experience with managing geographically distributed, highly available, high traffic infrastructure based on Linux
    • Experience with Open Source configuration management and orchestration tools (Puppet, Ansible, Chef, SaltStack, etc.), as well as modern observability infrastructure (Prometheus, Grafana, Graphite, Logstash/Kibana, Icinga/Nagios, etc.)
    • Experience with managing remotely both bare-metal servers and virtualized environments
    • Strong English language skills
    • Ability to work independently, as an effective part of a globally distributed team, including ticket tracking systems and asynchronous communication tools
    • B.S. or M.S. in Computer Science or equivalent work experience

    Optional qualifications

    • Experience with LAMP stack technologies (PHP/HHVM, memcached/Redis, MySQL) - MediaWiki experience is a definite plus
    • Experience with advanced distributed storage and database systems (Swift, Ceph, Cassandra, etc.) or graph databases (Titan, Blazegraph, etc.) is a big plus
    • Strong track record of open source contributions is a major plus

    The Wikimedia Foundation is… 

    …the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

    The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply

    U.S. Benefits & Perks*

    • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)The
    • Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
    • The 401(k) retirement plan offers matched contributions at 4% of annual salary
    • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
    • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
    • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
    • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
    • Telecommuting and flexible work schedules available
    • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
    • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

    *Eligible international workers' benefits are specific to their location and dependent on their employer of record

    More information

    Wikimedia Foundation website

    Wikimedia Foundation blog

    Annual Report - 2017

    Wikimedia 2030

  • Wikimedia Foundation, Inc.
    PROBABLY NO LONGER AVAILABLE.

    Summary

    Wikimedia's goal is to provide every single person with the sum of all human knowledge and MariaDB/MySQL is how we store most of it. You will be joining a small mission driven team of talented highly experienced engineers.  As one of the most highly trafficked sites, there is literally nowhere else serving as many page views per engineer. As a Database Administrator at the Wikimedia Foundation, you will be responsible for the wellbeing of our relational data and the database systems they reside on, including the availability and performance.  You should be able to troubleshoot, benchmark and test new builds of MariaDB and MySQL, plan for disaster recovery, and improve and maintain backups. This is a unique opportunity to have a huge impact. Our work is important, and it’s used by hundreds of millions of people.

    Responsibilities

    • Implementation, maintenance and troubleshooting of relational database systems in production and staging environments

    • Database performance tuning, high availability, replication, backups, and general optimization

    • Support the development and deployment of new services and systems

    • Handling configuration management, (Debian) package maintenance, patching and building, working with upstream on bug identification and resolution

    • Improving observability (alerting, metrics, monitoring) of database infrastructure

    • Multi-datacenter design, capacity and infrastructure planning

    • Take part in incident response, diagnosis and follow-up on system outages or alerts across Wikimedia’s production infrastructure

    • Share our values and work in accordance with them

    Qualifications

    • Solid knowledge of relational database concepts and working experience with storage systems and architectures
    • Advanced level of experience with MariaDB or MySQL database administration and replication topologies at scale
    • Proficiency in SQL
    • Decent programming language/scripting skills and experience managing software using relational databases at large scale
    • 3+ years experience in an DBA/SRE/Operations/DevOps role as part of a team
    • Experience with high traffic and highly available website architectures and operations
    • Advanced knowledge of Linux and IO/data storage concepts, internals and troubleshooting
    • Experience with Open Source configuration management and orchestration tools (Puppet, Ansible, Chef, SaltStack, etc.), as well as modern observability infrastructure (Prometheus, Grafana, Graphite, Logstash/Kibana, Icinga/Nagios, etc.)
    • Experience with managing remotely both bare-metal servers and virtualized environments
    • Strong English language skills
    • Ability to work independently in a fast paced environment, as an effective part of a globally distributed team, including ticket tracking systems and asynchronous communication tools
    • B.S. or M.S. in Computer Science or equivalent work experience

    Optional qualifications

    • Experience with LAMP stack technologies (PHP/HHVM, memcached/Redis, MySQL) - MediaWiki experience is a definite plus
    • Experience with advanced distributed storage and database systems (Swift, Ceph, Cassandra, etc.) or graph databases (Titan, Blazegraph, etc.) is a big plus
    • Experience in architecture, design, and implementation of persistent data storage & query infrastructure
    • Strong track record of open source contributions is a major plus

    The Wikimedia Foundation is… 

    …the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

    The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply

    U.S. Benefits & Perks*

    • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)The
    • Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
    • The 401(k) retirement plan offers matched contributions at 4% of annual salary
    • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
    • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
    • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
    • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
    • Telecommuting and flexible work schedules available
    • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
    • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

    *Eligible international workers' benefits are specific to their location and dependent on their employer of record

    More information

    Wikimedia Foundation website

    Wikimedia Foundation blog

    Annual Report - 2017

    Wikimedia 2030

  • Wikimedia Foundation, Inc.
    PROBABLY NO LONGER AVAILABLE.Required: Americas only.

    We are searching for people with a drive to explore, experiment, and learn new technologies.  Are you comfortable working in a highly collaborative, consensus-oriented, open environment and as part of a globally-distributed team?  Then you might be just the person we need.

    Location: Americas (remote); SF Bay Area preferred

    Responsibilities

    • Manage a small team responsible for the Data Center Operations of Wikimedia’s global data center footprint (currently 8 PoPs in 3 continents and growing)
    • Prioritize incoming workload and set realistic expectations to both peers and team members
    • Support and mentor your team’s members to develop their career paths
    • Continuously develop the roadmap of Data Center Operations, and help draft and execute the team’s annual and quarterly planning
    • Coordinate and communicate with other members of the Wikimedia engineering teams on relevant projects and contribute to the organizational strategy
    • Assist with the formation of the annual SRE budget with periodic planning of CapEx (equipment) and OpEx (hosting & service contracts) budget & spending.
    • Coordinate with the Foundation’s Finance team on the execution of the budget, inventory management, and accounting and assist in improving the workflows between the two teams
    • Draft RFPs and negotiate service contracts, equipment purchases, data center hosting and support contracts
    • Partner with new and existing equipment vendors and stay on top of their roadmaps and developments
    • Project manage new initiatives, such as the deployment of new data center locations
    • Define, refine and execute processes that aid the team and all stakeholders in their daily activities
    • Share our values and work in accordance with them

    Qualifications

    • 3+ years experience in data center operations, IT  infrastructure, technical operations or similar role as part of a team
    • 2+ years of experience as a people manager
    • Hands-on experience with data center deployments, server & networking hardware
    • Experience with managing geographically distributed infrastructure across multiple locations
    • Experience applying project management methodologies to operations engineering work
    • Experience defining, maintaining and improving operational processes
    • Aptitude for automation and streamlining of tasks
    • Strong English language skills and ability to work independently, as an effective part of a globally distributed team
    • Willing and able to travel for meetings and site visits 4 times a year
    • B.S. or M.S. in Computer Science or the equivalent in related work experience

    Pluses

    • Experience working in a primarily remote environment
    • Familiarity with provisioning and managing Linux systems
    • Familiarity with DCIM tools and processes
    • Familiarity with network engineering, the networking community and peering arrangements

    The Wikimedia Foundation is… 

    …the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

    The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply

    U.S. Benefits & Perks*

    • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
    • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
    • The 401(k) retirement plan offers matched contributions at 4% of annual salary
    • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
    • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
    • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
    • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
    • Telecommuting and flexible work schedules available
    • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
    • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

    *Eligible international workers' benefits are specific to their location and dependent on their employer of record

    More information

    Wikimedia Foundation website

    Wikimedia Foundation blog

    Annual Report - 2017

    Wikimedia 2030

  • Wikimedia Foundation, Inc.
    PROBABLY NO LONGER AVAILABLE.

    Location: Remote

    Summary

    Wikimedia projects are built to be collaborative, multilingual and usable by people from around the world. The Language team works on projects that enable users to work together, to advance readership and contribution of valuable content in more than 300 languages.

    The Language team is currently working on several projects that are being gradually rolled out for users. As a QA Engineer on the team you will be working with QA and Software Engineers, Product Managers and Designers to create tools which are used to create and share knowledge in hundreds of languages.

    Our team is fully remote and team members work from various places around the world.

    As a QA Engineer, we would like you to do:

    • Design and implement QA processes for multilingual projects with coverage for nearly 300 languages
    • Test new features and improvements to verify that the software we create is reliable, usable and works as intended
    • Perform end-to-end system integration and regression testing
    • Use a combination of exploratory and regression tests for post-deployment smoke testing
    • Execute QA plans and tests in consultation with the development team, and when needed with user and community members
    • Develop and maintain test automation frameworks with the project development team, to maintain a reliable and integrated QA workflow

    We value

    • Clearly and concisely communicating complex ideas about software and software development
    • A desire to create features for everyone, everywhere and to optimize at the intersection of performance and user perception
    • Comfortable working in a multicultural, remote, distributed team across various time zones
    • A desire to learn and stay updated with latest industry practices and introduce them appropriately within our QA processes

    Requirements

    • Bachelor's degree in computer science, linguistics or STEM field; or 5 years of equivalent experience
    • Demonstrated ability to provide QA support on complex projects from design through production deployment
    • Knowledge of web development and LAMP environments
    • Knowledge about internationalization
    • Passionate about free knowledge and open source
    • Willing to travel occasionally - sometimes internationally - for team and organizational meetings

    Pluses

    • Familiarity with open source software development processes
    • Experience working remotely with a team distributed across many time zones
    • Experience contributing to Wikimedia projects
    • Good presentation skills
    • Working knowledge of a language other than English

    The Wikimedia Foundation is… 

    …the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

    The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply

    More information

    Wikimedia Foundation website

    Wikimedia Foundation blog

    Annual Report - 2017

    Wikimedia 2030